Everest Group Named ADP Top Ranked Global Payroll Leader and NelsonHall Recognized ADP a Leader in all Market Segments

ADP® has been recognized as a global leader in payroll services by analyst firms Everest Group and NelsonHall Research in their annual payroll evaluations. It is the tenth year NelsonHall has ranked ADP as a leader in its Payroll NEAT assessment and the tenth year that Everest has designated ADP as a leader in its Multi-country Payroll Solutions PEAK evaluation.

"We are honored that both NelsonHall and Everest have recognized ADP once again for its leadership in providing payroll solutions that companies need today to compete in a global market,” said Virginia Magliulo, EVP, Employer Services International. “In choosing ADP, companies are selecting a consistent global leader with a proven track record year over year in delivering the right balance between technology and services, innovation and security for superior payroll services around the world.”

NelsonHall: ADP Delivers Expertise in Supporting Global Compliance and Security While Balancing Innovation

The NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors across three key categories on their ability to deliver immediate benefit and to meet future client requirements. This year, NelsonHall identified ADP as a Leader in Next Generation Payroll in all three categories, noting the following strengths:

• Digital Payroll Capability: ADP delivers consistent high quality payroll services with a deep and mature set of expertise in compliance and security.
• Multi-Country Capability: NelsonHall called out ADP’s powerful mobile app for its single look and feel across all products/services. The research firm also praised ADP for creating direct access to payroll experts and communication tools that streamline processes.
• Extended Services Capability: ADP’s portfolio of proprietary cloud payroll and HCM platform integrations are suited for each market with digital payroll enablers and extensions to services.

NelsonHall called out ADP’s powerful mobile app for its single look and feel across all products/services. The research firm also noted ADP for creating direct access to payroll experts and communication tools that streamline processes.

Liz Rennie, NelsonHall’s HR & Talent Transformation Research Director, said “ADP is a Leader across all market segments for its ongoing innovation, high level of service quality, and a particular strength in multi-country payroll. Advancements such as rapidly upscaling the ADP Assist GenAI assistant, payroll variance insights, global storyboards, and leveraging new workflows, integrations and growing marketplace maturity, further cement its position as a leader in the market.”

 Everest: ADP Provides Robust, Integrated Payroll Experience Across the Globe

ADP was recognized as a Leader in the Everest Multi-country Payroll (MCP) Solutions PEAK Matrix 2024 Assessment across all three market regions – Global, EMEA and APAC. In particular, Everest cited the following ADP strengths:

• Global Coverage: ADP’s payroll services across 140+ countries and territories enable clients to manage payroll directly in 60+ countries for all sizes of enterprises. ADP supports compliance with local regulations through proactive updates to clients across 140 countries and territories.
• Comprehensive Payroll and HCM Integrations: ADP’s portfolio of proprietary cloud payroll solutions with HCM platform integrations provides a robust, integrated payroll experience. A single point of contact across all payroll services makes management easier for clients.
• Advanced Reporting Capabilities: ADP offers global payroll variance reporting capability, helping enterprises quickly detect discrepancies and manage payroll accuracy.

Priyanka Mitra, Vice President at Everest Group, said “ADP’s next-gen technology capabilities, robust partnership ecosystem, and focus on increased localization of services have contributed to ADP maintaining its position as a Leader on the Multi-country Payroll (MCP) Solutions PEAK Matrix® Assessment. Its purpose-driven, innovative, and compliance-focused approach to payroll, as well as its extensive roadmap aimed at further optimizing its offerings, positions it well to serve a diverse range of buyers across geographies.”

Both NelsonHall and Everest praised ADP for its strong service culture which focuses on client feedback mechanisms, user communities and continuous improvement through regular engagement. Both reports also lauded ADP’s ongoing investments in innovation to enhance its service delivery and client experience.

More information is available at https://www.adp.com/about-adp/awards-and-recognition.aspx