ROSELAND, N.J., April 28, 2021 /PRNewswire/ -- At a time of extraordinary economic, professional and personal disruption, worker optimism offers hope for the world of work, according to a new research report on the global workforce. One year into the global pandemic, ADP Research Institute's study, "People at Work 2021: A Global Workforce View" serves as a barometer of how the global workforce feels, how they have coped thus far, and delivers insight into workers' perspectives about the future.
ADP Research Institute surveyed more than 32,000 adult workers, including the gig economy, across 17 countries to understand employee sentiment. Though attitudes and behaviors vary depending on location and local policies, the report details the impact on employees over the past year across five key dimensions of working life: worker confidence and job security, workplace conditions, pay and performance, worker mobility, and gender and family.
"In the past year business-as-usual has been suspended, forcing employers and workers to rethink accepted norms and adapt quickly to an uncertain and fast-changing world," said Nela Richardson, chief economist, ADP. "COVID-19's impact on job loss and change has been uneven, and those who held their jobs are facing unexpected choices, compromises, and even opportunities. We set out to understand how the pandemic continues to shape workers' opinions and attitudes so employers can better understand the shift in employee mindset as they navigate the path forward."
The following are key takeaways from the report:
Optimism is shaken yet persistent: COVID-19 has dented worker sentiment: although the majority (86%) of workers still say they feel optimistic about the next five years in the workplace, this is down from 92% last year. While overall optimism may be the long-term outlook, it is uneven among workers, specifically among new entrants in the workforce.
Unpaid overtime soars; empowerment rises on flexible working: With concerns around job security looming large, nearly half (46%) of global respondents have taken on additional responsibilities at work, either to compensate for colleagues losing their roles or – particularly when it comes to essential workers (55%) – to cope with the extra workload COVID-19 has created.
Pandemic puts employee performance in the spotlight: Workers admit the workplace changes have offered opportunities to develop new skills or embark on new career trajectories that they find satisfying or that unlock their potential in unforeseen ways.
Workers are on the move: Within a year, COVID-19 has significantly impacted workers' locations. In fact, three quarters (75%) of the global workforce made changes or plan to change how or where they live, with that percentage even greater (85%) among Generation Z. Worker mobility also plays into considerations around whether employed roles or gig work are preferable in terms of freedom of choice about how and where to work.
Gender and Family
Women feel the strain – and pay gaps hold: One of the defining characteristics of the COVID-19 pandemic is the way in which it has upended work/life balance.
About the ADP Research Institute
The mission of the ADP Research Institute is to generate data-driven discoveries about the world of work, and to derive reliable economic indicators from these insights. We offer these findings to the world at large as our unique contribution to making the world of work better and more productive, and to bring greater awareness to the economy at large.
About ADP (NASDAQ: ADP)
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SOURCE ADP, Inc.