For organizations with evolving tech needs, you need to identify the right product and the right partners to implement new systems.
Karen Bodach, Managing Director at Forvis Mazars, shares insights into finding the right financial tools for your organization and ensuring successful implementation.
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Transcript:
But at the end of the day, you need a system that's going to be a workhorse and help you get your job done. Some key considerations in thinking about a system implementation. It starts with choosing the right product and choosing the right partner. There's a lot of studies that will say those are the two main reasons why software implementations fail. Is the wrong product or the wrong partner, or the wrong implementation partner.
So thinking through there's a there's a couple of ways I think that this question could be answered. One just starting with do you have the right, business requirements? Are you looking for the right things. And so sometimes a, a system selection project at the beginning of that, to really walk a client through that process of what are the business requirements, what are we trying to solve, and are we choosing the system that is going to meet those requirements? A lot of times you can get into it and someone will present all the whistles and bells and all these very flashy things. But at the end of the day, you need a system that's going to be a workhorse and help you get your job done.
Another way to answer that is to think about the change management component of a system implementation. You really are causing your staff and people. You're putting a lot of additional change on them, which causes fear, which causes uncertainty. And so I think the more you can communicate in that change, what the objectives of the change are and about the change, like the comfort level of the folks in the organization, they are willing to be led there. They see the purpose behind it. And that change management component, I think is, is really important that oftentimes it gets missed. And organizations don't think about the necessity to communicate well and to help people understand where they're at in the process.
These implementations are not easy, and they also are pretty time consuming. So depending on what your what the organization is trying to accomplish, this could be a three month, a six month, you know, up to maybe even a two year project to get all the parts and pieces put into place.