Expectations around workplace benefits like medical insurance and retirement plans are changing as the world of work evolves. ADP’s Lisa Lent shares how leaders can make sure they’re helping their employees get the best benefits this open enrollment season. For more, visit ADP.com/Benefits
Transcript:
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Speaker 1
Nothing replaces good one-on-one communication. Sharing personal stories about how a benefit maybe help you or your family or spouse.
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Ashley Avanzato:
Lisa, how are organizations preparing for these new expectations? How are they addressing it with their associates and their employees?
Lisa Lent:
It's a great question. Certainly, offering individual personal decision support during an open enrollment experience is one avenue, but nothing replaces good one on one communication. Sharing personal stories about how a benefit may be helped you or your family or spouse. That's great. That's what colleagues should do. Webinars are effective special events over communicating. Emails certainly are used, but mobile nudges in the moment to remind people right up until the last hour before open enrollment closes.
Take advantage of all of those opportunities to overcommunicate, and also take advantage of the partnership with brokers like ADP or any benefit broker for real experts in communication, planning and helping employees be reminded about open enrollment and taking action on the benefits.
