Job satisfaction and security, pay and progression, work-life balance and company values make up the total package of what workers want
ROSELAND, N.J., April 25, 2022 /PRNewswire/ -- The world of work is experiencing a transformation driven by the COVID-19 pandemic's ability to reshape the employment landscape, dominate economic activity and revolutionize the workforce. This year's "People at Work 2022: A Global Workforce View" report from ADP Research Institute (ADPRI) identifies the key emerging and escalating workforce trends uncovered in a global study of workers, as employers continue to adjust their approach to manage amid changing dynamics.
In its annual study, ADPRI's survey of more than 32,000 workers, including the gig economy, from 17 countries, uncovered both the remarkable global consistency of employee sentiment on the transformed workplace, as well as the pandemic's unique impact in local markets. In a period of sustained disruption and uncertainty, the findings expose the seismic shift in employee expectations of the workplace as compared to pre-pandemic. The study reveals a new prioritization among employees that extends beyond salary and a few perks to a complete package that aligns with their personal values, redefines what job security means, prioritizes their well-being and encourages flexibility. These findings, among a long and varied list of needs and expectations, can help to guide employers in their approach to deliver on what the workforce deems most important.
"The pandemic signaled a paradigm shift as today's workers re-evaluate the presence of work in their lives, and the stakes have never been higher for employers," said Nela Richardson, chief economist, ADP. "Our research highlights the extent to which employees' views of work changed, now prioritizing a wider and deeper range of factors that are more personal in nature. With recruitment and retention among the most business-critical issues, these revelations offer both a challenge and an opportunity for employers as they seek to keep workers engaged and fulfilled."
The following are key takeaways from the report:
Workers want change: re-evaluating importance of job security and business ethics. COVID-19 triggered a re-evaluation of what job security means to workers, with many wanting more from their employers. Workers are evaluating personal wellbeing and life outside work more than ever before. They are seeking greater remote work options, increasingly interested in a company's ethics and values – and are ready to go elsewhere if they don't align with their own.
Job satisfaction and outlook: employees have high expectations. Optimism for the outlook of the workplace, though slightly below pre-pandemic levels, is robust with workers upbeat on their thoughts toward work.
Pay and benefits: salary is a priority, but it's not all that matters. Pay is still a top priority for workers, although half of workers would trade a pay cut for work-life balance. This importance placed on pay and desired flexibility, many believe, could help to mitigate the amount of unpaid overtime workers believe they are contributing without compensation.
Mental health: stress is increasing and work is suffering. While workers are surprisingly upbeat surrounding job satisfaction and outlook for the next five years, stress at work has reached critical levels, exasperated by a trend that was already in motion prior to the pandemic. The impact on workers professionally, as well as personally, is profound and employers have taken notice by striving to find ways to support their workforce.
Remote work and living arrangements: people poised to make a move. Remote and hybrid work are now an established feature of the working world, blurring the distinction between home and the workplace. This shift from the traditional 9-to-5 office-based model cannot be undone and has long-term implications for the jobs market. As companies – and employees – re-evaluate their approach to the workforce, it is clear that having a flexible approach is key, as there are advantages and drawbacks to both exclusively, whether fully remote or fully in office.
Two years post-pandemic, workers are thinking harder than ever before about what they really want out of work and life and are reassessing, and in some cases, inverting ideas around what they are worth, what job security means and what they want from their employers. For additional findings and deeper context to the worker perspective in ADP Research Institute's report, "People at Work 2022: A Global Workforce View," visit ADPRI.org.
The ADP Research Institute delivers data-driven discoveries about the world of work and derives reliable economic indicators from these insights. We offer these findings as a unique contribution to making the world of work better and more productive by delivering actionable insights to the economy at large.
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SOURCE ADP, Inc.