Hiring is one of the most important decisions a small business owner makes. When to hire, who to pick and what skills matter most? In this Small Business Smarts, Laci Buzzelli shares a simple plan to help you hire with confidence and build a team that strengthens your business. For more information, visit ADP.com/SPARK
Laci Buzzelli, Senior vice president and general manager, small buisness services, ADP
Hiring isn't just a milestone, it's one of the most important decisions you'll make for your business. It's natural to have questions. Most small business owners aren't HR or payroll experts, and they don't need to be. What matters is taking the time to prepare, understanding the basics and putting the right plan in place before you hire. Here are a few tips to help you get ready with confidence.
Number one, get clear on what you really need. Before you post a job, define the role of your business. Ask yourself, what problems do I need this person to solve right away? Which responsibilities will I hand off first? What skills and traits fit my company and my customers? Spending time defining these things will help you write a clear, focused job description and find the hire that works truly for your business.
Number two, make sure your business structurally is ready to hire. Hiring means getting ready for the responsibilities that come with being an employer. This could include getting a tax ID number, setting up payroll, collecting the right employee forms, understanding pay and timekeeping requirements, and preparing for obligations such as unemployment insurance, worker's compensation, and record keeping. The process can feel like a lot, especially if you've never done it before, but you don't need to figure out every detail on your own. The key to understanding the basics and making sure you have the right systems and support in place.
Number three attract the right candidates, not just any candidate. When you're hiring only 1 or 2 people, good enough isn't good enough. You want to think strategically about where you will reach each qualified candidate, how you'll craft a clear job posting that includes the skills and attributes you defined. As you screen an interview, focus on two dimensions. Can they do the job and can they grow with the business? Take your time. Rushing the process is one of the most common first hire mistakes.
Number four, look beyond skills. Culture, communication and trust are important. Your first employees often work directly with you and your customers. Look for people who communicate clearly and show genuine interest in your mission. Sometimes you need to look for a utility player who's comfortable wearing many types of hats. In interviews, talk about where you're trying to take the business and what success will look like in their role.
Number five, get the support you need. There are a lot of resources out there that can help you prepare to hire. With a partner like ADP small businesses can access tools, information and support to help them prepare to hire, onboard new employees and manage payroll with more confidence. So if you're thinking I might be ready for my first hire, this is a good time to put a simple plan in place. For more information, go to ADP.com
