Roseland, N.J., May 7, 2026 -- ADP, a global leader in HR and payroll solutions, has released a new commissioned study and ROI calculator from Forrester Consulting highlighting the potential benefits of implementing ADP Lyric HCM. The study, titled The Total Economic ImpactTM (TEI) of ADP Lyric HCM, showcases the return on investment (ROI), financial gains, cost savings, productivity improvements, and operational efficiencies that can be achieved by enterprise organizations after implementing Lyric.
The Need for Streamlined Operations
Today’s HCM teams and frontline managers are often constrained by manual, paper‑based processes and fragmented point solutions across payroll, time, benefits, and talent. This results in frequent payroll errors, distracted managers, and burnout within HCM teams. Lyric provides a flexible, intelligent, and human‑centric platform that unifies payroll, HR, time, talent, benefits, and analytics to streamline operations and improve HCM outcomes.
The Approach
Total Economic Impact is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists solution providers in communicating their value proposition to clients.
For this study, Forrester aggregated the experiences of the interviewees and combined the results into a single composite organization, which is a $600 million diversified company with 5,000 employees working in corporate, production, distribution, and retail business units across North America.
Quantifying the Impact
The study outlines the potential benefits enterprise organizations can realize from Lyric. The three-year, risk-adjusted present value (PV) quantified benefits for the composite organization include:
Lyric’s AI-enabled features further allow enterprises to drive productivity, helping to streamline hiring processes and manual administrative tasks, allowing leaders to focus on more strategic HR priorities.
“We are excited to show organizations the quantifiable impact Lyric can have on their business operations,” said Sam Finley, vice president, ADP Lyric HCM. “As AI transforms work, this study highlights how Lyric enhances productivity and enables HR teams to focus on more strategic decisions that drive real business impact.”
Additionally, the study offers an ROI calculator, allowing organizations to personalize the results based on their unique characteristics to see how Lyric can specifically benefit their operations.
Visit adp.com/TEILyricHCM to download the full study or explore your potential ROI with the interactive calculator. Backed by expert insights and real-world results across industries, the study reveals how organizations simplified complexity, boosted productivity, and unlocked measurable impact with ADP Lyric HCM.
Want a closer look? Join our live webinar on May 19th to break down the findings and hear key takeaways from Forrester and ADP experts. Register now to save your spot.
