For organizations paying workers around the world, the use of #ArtificialIntelligence can be a real game changer. ADP’s Camiel Schoonens explains how employees, managers and HR leaders can all benefit from using AI tools. For more information, visit ADP.com/GlobalPayroll
Transcription:
If I think about AI and machine learning and what it means, to the global table space, I think there's different use cases or different scenarios that we should think about.Think about the personas of practitioner or a people manager or an employee. AI and machine learning should solve problems for each of these personas. Any personas, these people who are actually different people, they have a different need.
As, let's say a practitioner. You might want your AI to work for you in the background, monitoring data validation. What is happening with my source data that I need to process, that I need to process my payroll at the end of the week or at the end of the month. What is happening throughout the week and will it impact this run?
If you think about the employee, if there is such impact because there's a bank ID missing or there's a national ID missing or missing a tax number, we could use an AI to actually send a nudge to an employee and say, hey, if you want to get paid by the end of the month, we still need this information from you. Oh, by the way, you can just supply the information through the prompt. You don't even need to go to a payroll system, which I think is like a which I think is a huge opportunity for people providers.
In the last persona, being a people manager, think about you being a global people manager with a global distributed team that's not co-located.You need to deal with compliance and regulations and local law that you might not even know about. And an AI can support you in that by, sharing while you're doing leave an absence balance is what is allowed and what is not allowed. And I see for people managers with global teams, I see a huge benefit from the AI where today you would call your local HR team to get advice.
The AI could do that for you in the moment, and I find in the moment often the most important part, because, AI is something that should be assisting the end user in the moment and it should not be that thing that bothers you when you're not doing a certain action. It should be there when you need it.
