ADP Named Market Leader for HCM Suites and AI HCM Suites by ISG Research

ROSELAND, N.J., Jul. 30, 2026 – ADP was ranked an Overall Leader for human capital management (HCM) systems and AI HCM by market research firm ISG Research. The recent ISG Buyer’s Guide^TM for HCM Suites and ISG Buyer’s Guide^TM for AI HCM recognize ADP^® Lyric HCM and ADP Workforce Now^® for delivering strong client outcomes, with ADP recognized as a Customer Experience Leader and an Exemplary Provider in both reports.

This third-party validation acknowledges ADP’s commitment to enhancing the client experience. According to ISG, ADP demonstrated a clear commitment to understanding and addressing buyer needs through its AI in HCM capabilities. These included automation, decision support, personalization, and intelligence across HR and workforce processes.

The findings noted ADP’s ability to support clients’ unique needs: enterprises can leverage ADP Lyric HCM’s distinguished flexibility to meet the complex, changing needs of a global workforce, while small and mid-sized businesses can benefit from ADP Workforce Now’s rapid time to value through its simple-yet-powerful, all-in-one approach to HCM.

Matthew Brown, Research Director for HCM at ISG, shared, “ADP's leadership in AI-enabled HCM reflects its ability to embed intelligent assistants and personalized recommendations directly into the flow of work. This empowers employees and managers to get answers, take action, and make informed decisions without navigating complex systems. ADP positions its customers not just to implement technology, but to extract meaningful, measurable outcomes that elevate the entire HR function.”

Learn more about ADP’s ranking in ISG’s AI HCM Buyer’s Guide here.

About ADP (NASDAQ: ADP) 

ADP has been shaping the world of work with innovation and expertise for more than 75 years. As a global leader in HR and payroll solutions, ADP continuously works to solve business challenges for our clients and their workers, from simple, easy-to-use tools for small businesses to fully integrated platforms for global enterprises — and everything in between. Always Designing for People means we’re focused on just that – people. We use our unmatched AI-driven insights and proven expertise to design innovative solutions that help people achieve greater success at work. More than 1.1 million clients across 140+ countries rely on ADP’s exceptional service to support their people and drive their business forward. HR, Talent, Time Management, Benefits, Compliance, and Payroll. Learn more at ADP.com  

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