Previously, Goodwill was manually signing and delivering paper checks to 20 locations across
"Working in a retail environment with fairly high turnover, we needed to automate for safety, continuity, and security purposes. We knew ADP could help us on all three fronts," said Wheelock. "Now, with ADP as a partner, we don't have to worry about missed paycheck deliveries, or paying health care insurance for associates who've left. ADP has it covered so we can get back to focusing on running our business and delivering on our mission of assisting people with barriers to employment to live independently and become employed."
Many of Goodwill's associates are now using the ALINE Card by ADP® and Wheelock said the reaction from associates has been highly positive. Goodwill has eliminated paper statements and installed kiosks in many locations so associates can view their personal pay information online.
After improving its payroll processes, Goodwill was eager to implement additional ADP solutions to help integrate various HR processes and address concerns around compliance with reporting required by the Affordable Care Act.
"We had different HR systems that weren't talking with each other when it came to job applications, resumes, drug screenings and background checks. Our process to onboard associates was laborious and expensive," said Wheelock. "ADP has helped us eliminate double entry and inefficiencies by tying everything together to make HR more efficient and streamlined."
Of the 166 Goodwill locations across
"According to our research, more than half of midsized business owners say they are very or extremely concerned about the ACA, but less than a quarter of them are extremely confident they have the tools and information they need to make the best health and benefits decisions," said Perrotti. "Goodwill was worried about the risk of fines and penalties for noncompliance and wanted to be assured it was in good hands. I'm happy the people of ADP are able to share their insights and provide the tools Goodwill needs to help its business grow."
Last year, Goodwill of the Coastal Empire provided services to 9,885 people, and placed 2,421 people into employment offering various programs such as job fairs, job training, and search assistance.
"Our job is to take the money we make and help people find work. We don't want to look over our shoulder and have to worry about administrative tasks and regulatory changes if it takes time from that important mission," said Wheelock. "ADP understands the human side of work and gives us the tools we need not just to pay our associates, but to make them better. That, in turn, helps us better serve the communities that count on Goodwill."
Employers around the world rely on ADP® (NASDAQ: ADP) for cloud-based solutions and services to help manage their most important asset -- their people. From human resources and payroll to talent management and benefits administration, ADP brings unmatched depth and expertise in helping clients build a better workforce. A pioneer in
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